John has been in training and education for 45 years and has taught, facilitated, mentored and trained clients across both the public and private sectors. He is at ease talking to both individuals and groups and is comfortable with all types of learner. He always tries to listen with an open mind to everyone's point of view and he gives unwavering support and encouragement to colleagues, clients and candidates.
He is a successful team leader and team builder and thrives on the challenges of adult education, especially in the workplace. In addition to his proven academic ability he has the attributes and the skills to make the difficult seem easier. Allied to this is his drive and enthusiasm and the often-needed sense of humour and patience to deal with the learner who might be uncomfortable or afraid of the learning process.
He offers an extremely high level of commitment to his work, based on originality, levelheadedness, professionalism and the desire to see improvements in all of his trainees. He has an ability to communicate to all types of learner and he loves nothing more than seeing people succeed in their chosen profession.
His qualifications and accreditations include:
Fellow of the British Association of Physical Trainers
Jan Potter has over 45 years’ experience in Business Management.
After several years working as a Private Secretary and Personal Assistant, predominately in the Real Estate sector, her love of health and fitness led to her owning and operating The Aerobic Workshop, one of Perth’s premier exercise facilities in Booragoon, for over 16 years. The skills and knowledge developed over this time proved invaluable. Her understanding of customer service, personnel management and business management was the reason her business was so successful.
After leaving the Aerobic Workshop, she was offered the position of General Manager for a group of five Apartment/Hotels in the City centre. This added to her experience and gave her insight into all facets of the tourism and hospitality industry. This experience provided a thorough grounding in sales and marketing, with responsibilities for operational management.
In 2004, she was recruited as National Marketing Manager for the Monkey Mia Dolphin Resort.
Her love of the tourism industry and its variety of possibilities saw her take on many challenges and develop many opportunities, not only in sales and marketing but in other areas such as daily operations, system implementation, infrastructure refurbishments, mentoring, and training and development. Her record of achievements is well documented.
When the multi-national organisation Aspen Parks, purchased the Monkey Mia Dolphin Resort, she embraced the opportunity to take on the role of Director of Sales and Marketing for the three Aspen Resort properties – Monkey Mia Dolphin Resort, Ningaloo Reef Resort and Kununurra Country Club Resort. From there, she was appointed National Director of Sales and Marketing for the entire portfolio of Aspen Parks and Aspen Resorts (over 50 Parks and Resorts Australia wide).
Jan has over 16 years’ experience in Tourism and credits her key asset as developing and maintaining strategic relationships within this highly competitive field. In 2014, she said goodbye to the tourism industry to focus on assisting her parents and their medical problems. Being at home looking after her family, gave her the chance to assist in the business and compliance management of Training Worx (Aust) Pty Ltd. (Registered Training Organisation: 52508)
She has been a Director of Training Worx (Aust) Pty Ltd. since its inception in 2005 and has been responsible for the accounting and compliance aspect of the business since then.
For the past nine years, her position has evolved from an assistant role to that of RTO Manager as the business has continued to expand and grow. Her specialist areas of expertise are administration, business management and customer service.
Shaun is an executive who enjoys achieving successful outcomes for his clients. He has over 21 years of experience in business, developing cultural change, training, leadership development, and business and team restructure along with project management and recruitment.
In 2018 Shaun developed his own Leadership and Sales training company, training companies around Australia, New Zealand, and North America in staff development, sales development, and leadership strategy.
Shaun has a focus on always being at his best for his clients and embracing his passion for people, training, and leadership development. He joined our Training Worx team as a Senior Trainer/Assessor in 2021.
Shaun enjoys making the difficult easy and has an amazing alignment with the vocational sector and has been known to say, “he would have never achieved the things he has without the vocational training approach” and truly finds purpose in seeing others achieve their goals in whatever profession they find themselves in.
His qualifications and accreditations include:
From as long as I can remember I have always had a passion for travel which led me to start my career at a Travel Agent in 1999. With being in the customer service industry for so long you come to realise that success comes loving what you do every day, and this has helped greatly in my position at Training Worx. I absolutely thrive on a challenge! I am highly motivated, reliable, pride myself on my customer service and attention to detail.
I have been in education and RTO management for over 30 years. Originally working as a horticulturist with breeding native flowers in the mid-west town of Coorow, I entered the teaching profession, specialising in agricultural education. Agriculture is an exciting industry which has some amazing opportunities in the future, and my passion has been to provide students with the skills, knowledge and aspirations to succeed in the pathways they choose.
Moving into a management role, I also included the staff that I worked with in this passion, providing opportunities and encouragement to improve their skills and knowledge, and to take on extra responsibilities. It was during this time that I took on the role of RTO manager with responsibility for the day-to-day operations of the RTO and RTO compliance. Over the years, I have successfully led a team of staff through numerous registration and addition to scope audits, with many notes of ‘best practice’ from auditors. I have also assisted other RTO’s in audit rectification plans and how to set up an RTO, and offer a thorough understanding about the makings of an ‘excellent trainer’ and how to be a high performing RTO.
My name is Mark Pascoe.
I began my career as a high school teacher, where I had the privilege of shaping young minds and fostering a love for learning. This role honed my communication and leadership skills, as well as instilled in me a deep sense of patience and adaptability.
Seeking new challenges, I transitioned into the dynamic world of real estate. I served in a sales and business development management role. As a manager, I successfully led teams, developed strategic plans, and implemented innovative solutions to drive growth and profitability. This experience allowed me to cultivate strong problem-solving abilities, a keen business acumen, and a knack for identifying opportunities in ever-changing markets.
Yearning for a sense of purpose and a desire to serve my community, I decided to embark on a career as a police officer. I worked diligently to maintain public safety, uphold the law, and provide assistance to those in need. My time in this role reinforced my commitment to fairness, integrity, and teamwork, as well as sharpened my problem-solving skills in high-pressure situations.
Following policing, I have served as a safety advisor in mining, where I provided expert guidance and implemented robust safety protocols to mitigate risks and ensure a secure environment. I leveraged my knowledge of safety standards and best practices to create comprehensive safety plans and educate others on the importance of a safe working environment.
Guiding and mentoring others has always been a passion of mine, and being a trainer assessor allows me to make a positive impact on the lives of those looking for personal and career development.
Throughout my career, I have embraced new challenges, continuously expanded my skill set, and leveraged my experiences to provide value in various capacities. My multifaceted background has equipped me with a unique perspective, adaptability, and a deep appreciation for collaboration and the essentiality of positive culture within organisations .
His qualifications and accreditations include:
Call us for further information on 08 9317 1284 or 0424323989 .
Alternatively, send us an email: info@trainingworx.com.au