our team

To achieve our objective we have partnered with a number of organisations and a key group of individuals with the following criteria:

  • High levels of industry and workplace experience
  • Qualifications at all levels from the vocational to the academic.
  • Skills, knowledge and application acquired from working in a wide range of industry areas
  • National and International recognition as presenters, trainers and assessors
  • Experience of working at key levels in a variety of public and private institutions
  • Appropriate attributes for working in the required industry areas
  • A customer focus with a history of success in their chosen fields


JOHN POTTER – CHIEF EXECUTIVE OFFICER/ company director and Lead Trainer and Assessor


John has been in training and education for 45 years and has taught, facilitated, mentored and trained clients across both the public and private sectors. He is at ease talking to both individuals and groups and is comfortable with all types of learner. He always tries to listen with an open mind to everyone's point of view and he gives unwavering support and encouragement to colleagues, clients and candidates.

He is a successful team leader and team builder and thrives on the challenges of adult education, especially in the workplace. In addition to his proven academic ability he has the attributes and the skills to make the difficult seem easier. Allied to this is his drive and enthusiasm and the often-needed sense of humour and patience to deal with the learner who might be uncomfortable or afraid of the learning process.

He offers an extremely high level of commitment to his work, based on originality, levelheadedness, professionalism and the desire to see improvements in all of his trainees. He has an ability to communicate to all types of learner and he loves nothing more than seeing people succeed in their chosen profession.
His qualifications and accreditations include:

  • BSB50420 Diploma of Leadership and Management      
  • TAE50211 Diploma of Training Design and Development
  • TAE50111 Diploma of Vocational Education and Training
  • BSB60407 Advanced Diploma of Management
  • BSB41412 Cert IV in Work Health and Safety
  • BSB40215 Cert IV in Business
  • TAE40110 Cert IV in Training and Assessment
  • TAE40116 Cert IV in Training and Assessment
  • BSB51107 Diploma of Management
  • TAA50104 Diploma of Training and Assessment
  • Master’s degree in management, Sheffield University, U.K.
  • Bachelor’s Degree in education, Leeds University, U.K.

Fellow of the British Association of Physical Trainers

  • My name is PAUL John Potter but I go by JOHN
  • I was born in Barnsley, South Yorkshire – the Athens of the North
  • Best part of my job is seeing people get that light bulb moment, when they understand something, they thought was too hard for them to grasp.
  • I’m inspired by my wife’s work ethic and steadfast nature
  • My best kept secret is - I would love to be a singer with the Temptations/Four Tops
  • I collect hi fi equipment – especially loudspeakers
  • I never leave the house without - my clothes on.
  • If I could live in any decade it would be 1970’s – because it was all peace love and beads and I was young and fit and healthy.
  • The person I’d love to meet (alive) would be DORIAN YATES – 6 times Mr Olympia
  • Because he is a singularly focused human being who overcame many difficulties to become a champion. He changed the face of bodybuilding. He was a pioneer.
  • On a Sunday afternoon, I like to go fishing, on my own! or ride my Gold Wing motorcycle.
  • If I were stranded on a desert island, I’d take my Swiss Army Knife
  • I love my family – wife, kids and dog in that order!


Jan Potter has over 45 years’ experience in Business Management.

After several years working as a Private Secretary and Personal Assistant, predominately in the Real Estate sector, her love of health and fitness led to her owning and operating The Aerobic Workshop, one of Perth’s premier exercise facilities in Booragoon, for over 16 years.  The skills and knowledge developed over this time proved invaluable. Her understanding of customer service, personnel management and business management was the reason her business was so successful.
After leaving the Aerobic Workshop, she was offered the position of General Manager for a group of five Apartment/Hotels in the City centre. This added to her experience and gave her insight into all facets of the tourism and hospitality industry.  This experience provided a thorough grounding in sales and marketing, with responsibilities for operational management. 
In 2004, she was recruited as National Marketing Manager for the Monkey Mia Dolphin Resort.
Her love of the tourism industry and its variety of possibilities saw her take on many challenges and develop many opportunities, not only in sales and marketing but in other areas such as daily operations, system implementation, infrastructure refurbishments, mentoring, and training and development. Her record of achievements is well documented. 
When the multi-national organisation Aspen Parks, purchased the Monkey Mia Dolphin Resort, she embraced the opportunity to take on the role of Director of Sales and Marketing for the three Aspen Resort properties – Monkey Mia Dolphin Resort, Ningaloo Reef Resort and Kununurra Country Club Resort.  From there, she was appointed National Director of Sales and Marketing for the entire portfolio of Aspen Parks and Aspen Resorts (over 50 Parks and Resorts Australia wide).

Jan has over 16 years’ experience in Tourism and credits her key asset as developing and maintaining strategic relationships within this highly competitive field. In 2014, she said goodbye to the tourism industry to focus on assisting her parents and their medical problems. Being at home looking after her family, gave her the chance to assist in the business and compliance management of Training Worx (Aust) Pty Ltd. (Registered Training Organisation: 52508)
She has been a Director of Training Worx (Aust) Pty Ltd. since its inception in 2005 and has been responsible for the accounting and compliance aspect of the business since then.

For the past nine years, her position has evolved from an assistant role to that of RTO Manager as the business has continued to expand and grow.  Her specialist areas of expertise are administration, business management and customer service.

  • My name is Jan Potter
  • I was born in Perth
  • Best part of my job is helping our clients
  • I’m inspired by my husband and also strong women
  • My best kept secret is – I can’t tell you or I will have to kill you
  • I collect clothes
  • I never leave the house without makeup
  • If I could live in any decade it would be now, yep even in these crazy strange times
  • Because – I think we can all learn from this and become better, kinder, calmer people on the other side
  • The person Id love to meet (alive or dead) would be Oprah Winfrey
  • Because she is such an inspirational woman
  • On a Sunday afternoon, I like to sit in the sun, have a glass of wine and overlook the river but I am usually cleaning or working ☹
  • If I were stranded on a desert island, I’d take my phone so I could call for help
  • I love my family, friends and my dog Tammi

SHAUN CARATOZZOLO – business development manager / Senior Trainer and Assessor

Shaun is an executive who enjoys achieving successful outcomes for his clients. He has over 21 years of experience in business, developing cultural change, training, leadership development, and business and team restructure along with project management and recruitment.

In 2018 Shaun developed his own Leadership and Sales training company, training companies around Australia, New Zealand, and North America in staff development, sales development, and leadership strategy.

Shaun has a focus on always being at his best for his clients and embracing his passion for people, training, and leadership development.  He joined our Training Worx team as a Senior Trainer/Assessor in 2021.

Shaun enjoys making the difficult easy and has an amazing alignment with the vocational sector and has been known to say, “he would have never achieved the things he has without the vocational training approach” and truly finds purpose in seeing others achieve their goals in whatever profession they find themselves in.

His qualifications and accreditations include:

  • TAE40122 Certificate IV in Training and Assessment
  • TAE40116 – Certificate IV in Training and Assessment
  • BSB51107 – Diploma of Management
  • BSB40215 – Cert IV in Business


  • My name is Shaun Caratozzolo – I always get called ‘Carats’
  • I was born in Perth
  • Best part of my job is helping our clients achieve things they thought they were not able to.  
  • I’m inspired by people who work hard and take risks.
  • My best-kept secret is I was adopted by an Italian immigrant.
  • I collect jackets, I know strange but true 
  • I never leave the house without my phone and a jacket. 
  • If I could live in any decade, it would be the 1980’s - because the music was great, and business was flying. 
  • The person I’d love to meet (alive or dead) would be Edmond Hillary - because the courage to be the first to climb that mountain must have been unparalleled. An inspiration to me. 
  • On a Sunday afternoon, I like to go for a ride on the motorbike and hang with my kids. A sneaky red wouldn’t hurt mind you
  • If I were stranded on a desert island, I would take my best friend Jeremy so we would actually survive. 
  • I love a nice glass of red with my family and great friends. 

DANIELLE POTTER – Executive Assistant


From as long as I can remember I have always had a passion for travel which led me to start my career at a Travel Agent in 1999. With being in the customer service industry for so long you come to realise that success comes loving what you do every day, and this has helped greatly in my position at Training Worx. I absolutely thrive on a challenge! I am highly motivated, reliable, pride myself on my customer service and attention to detail.

  • My name is Danielle, but please call me Dani 
  • I was born in Perth
  • Best part of my job is making dreams a reality 
  • I’m inspired by my mum!
  • My best kept secret is I am a great cook
  • I collect shower caps
  • I never leave the house without my phone
  • If I could live in any decade it would be the 80s! The best music
  • The person I’d love to meet (alive or dead) would be Michael Jackson
  • On a Sunday afternoon, I like to watch a true crime documentary
  • If I were stranded on a desert island, I’d take my sunglasses
  • I love my dog Tammi

Mark Pascoe – Compliance officeR / Trainer and assessor

I have been in education and RTO management for over 30 years. Originally working as a horticulturist with breeding native flowers in the mid-west town of Coorow, I entered the teaching profession, specialising in agricultural education. Agriculture is an exciting industry which has some amazing opportunities in the future, and my passion has been to provide students with the skills, knowledge and aspirations to succeed in the pathways they choose.

Moving into a management role, I also included the staff that I worked with in this passion, providing opportunities and encouragement to improve their skills and knowledge, and to take on extra responsibilities. It was during this time that I took on the role of RTO manager with responsibility for the day-to-day operations of the RTO and RTO compliance. Over the years, I have successfully led a team of staff through numerous registration and addition to scope audits, with many notes of ‘best practice’ from auditors. I have also assisted other RTO’s in audit rectification plans and how to set up an RTO, and offer a thorough understanding about the makings of an ‘excellent trainer’ and how to be a high performing RTO.

Qualifications include

  • Bachelor of Science
  • Graduation Diploma of Education
  • BSB51107 Diploma of Management
  • TAE40116 Certificate IV in Training and Assessment
  • TAE40122 Certificate IV in Training and Assessment


My name is Mark Pascoe.

  • I was born in Adelaide.
  • The best part of my job is mentoring others, especially seeing when they develop a self-belief that they ‘can do it’.
  • Im inspired by those that can achieve against seemingly crippling odds.
  • Woodwork is my hobby – remodelling old damaged furniture and building furniture is my area. Plus, renovating (though I have vowed not to do a bathroom again…).
  • I try to never leave the house without my keys.
  • If I could live in any decade, I would be the late 1970’s and early 1980’s – because there was good music, plus I would speak to the younger me and explain why learning ‘that’ is so important for the future!!
  • The person I would like to meet (dead or alive) is Desmond Tutu. He was able to bring change to a country without violence. He also had a wicked sense of humour.
  • On a Sunday afternoon I am often out and about with my partner exploring new areas.
  • If I was to be stranded on a desert island, I would take a ‘How to build your own boat’ kit.
  • I love my partner, family, friends and pets.


Josh Smith - Trainer and Assessor


I began my career as a high school teacher, where I had the privilege of shaping young minds and fostering a love for learning. This role honed my communication and leadership skills, as well as instilled in me a deep sense of patience and adaptability.

Seeking new challenges, I transitioned into the dynamic world of real estate. I served in a sales and business development management role. As a manager, I successfully led teams, developed strategic plans, and implemented innovative solutions to drive growth and profitability. This experience allowed me to cultivate strong problem-solving abilities, a keen business acumen, and a knack for identifying opportunities in ever-changing markets.

Yearning for a sense of purpose and a desire to serve my community, I decided to embark on a career as a police officer. I worked diligently to maintain public safety, uphold the law, and provide assistance to those in need. My time in this role reinforced my commitment to fairness, integrity, and teamwork, as well as sharpened my problem-solving skills in high-pressure situations.

Following policing, I have served as a safety advisor in mining, where I provided expert guidance and implemented robust safety protocols to mitigate risks and ensure a secure environment. I leveraged my knowledge of safety standards and best practices to create comprehensive safety plans and educate others on the importance of a safe working environment.

Guiding and mentoring others has always been a passion of mine, and being a trainer assessor allows me to make a positive impact on the lives of those looking for personal and career development.

Throughout my career, I have embraced new challenges, continuously expanded my skill set, and leveraged my experiences to provide value in various capacities. My multifaceted background has equipped me with a unique perspective, adaptability, and a deep appreciation for collaboration and the essentiality of positive culture within organisations .

His qualifications and accreditations include:

  • BSB50420 Diploma of Leadership and Management      
  • BSB50120 Diploma of Business
  • BSB51319 Diploma of Work Health and Safety
  • CPP50307 Diploma of Property Services (Agency Management)
  • BSB41419 Cert IV in Work Health and Safety
  • TAE40116 Cert IV in Training and Assessment
  • Bachelor’s Degree in Education, Edith Cowan University.

  • My name is Joshua Ernest Smith
  • I was born in Perth
  • Best part of my job is meeting new people and building positive relationships that help people progress towards their goals.
  • I’m inspired by those that embrace the challenges in life and still push past adversity to succeed.
  • My best kept secret is …………
  • I collect Scotty Cameron Putters and Head covers
  • I never leave the house without a bottle of water
  • If I could live in any decade it would be the 1990s – because it was the digital age with rapid advancement in technology. If only I could tell my younger self how to take advantage of this time.
  •  The person I’d love to meet (alive) would be Dr Joe Dipenza
  • Because I find his research in the human consciousness and the connection between the mind and body fascinating. I would love to go to one of his retreats one day.
  • On a Sunday afternoon, I like to relax with my family after 18 holes of golf in the morning, followed by a nice glass of red wine.
  • If I were stranded on a desert island, I’d take my partner Britney. We make a great team and she keeps me sane.
  • I love my BIG family – My Partner, 5 children and BIG extended family.

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Call us for further information on 08 9317 1284 or 0424323989 .

Alternatively, send us an email: info@trainingworx.com.au