A Few Words
About Our Team
TRAINING WORX is one of Western Australia’s leading Registered Training Organisation. Our training is nationally accredited and internationally recognised
Since 2005, we have earned a solid reputation in providing high quality, engaging training, flexible delivery, and an unwavering commitment to support, inspire and encourage our clients to achieve their goals and exceptional outcomes.
Our focus is to make the difficult, easy. We provide 100% support to all clients and to be adaptable to their needs.
Outcomes
We Deliver On
Our successful candidates will be able to quickly apply their new knowledge and skill set to their work-related roles providing a win-win situation to both the individual and/or the organisation.
We tailor training and development delivery to suit workplace rosters, locations, and timeframes.
We work with organisations and individuals to identify opportunities to streamline training and minimise costs through initiatives including tailored training programs, workshop facilitation and coaching and mentoring style delivery.
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A Glimpse into Who We Are
At Training Worx Australia, our mission is simple: “Making the Difficult Easy.” We believe that learning should be accessible, practical, and transformative. Our approach is rooted in breaking down complex concepts and delivering them in a way that’s easy to understand and apply. Whether you’re stepping into a new role, seeking to enhance your skills, or tackling industry challenges, we’re here to simplify the process and empower you to succeed.
“Making the Difficult Easy” isn’t just a motto—it’s how we operate. From our tailored one-on-one training to our expertly crafted courses, every aspect of our work is designed to remove barriers and make learning seamless and practical. We focus on real-world applications, ensuring that the skills you gain with us are relevant and immediately impactful in your career.
Comprehensive Services
Training Worx Australia’s vision is to provide tailored training and assessment services that empower individuals and organisations. We offer a wide range of training options leading to nationally recognised and industry-endorsed qualifications and statements of attainment, ensuring that our services are comprehensive and impactful.
Client-Centric Approach
Guided by our mission of “Making the Difficult Easy,” we maintain a client-centric approach that adapts to various environments, delivery methods, and assessment styles. We tailor our offerings to meet each client’s unique needs, ensuring that they remain at the heart of everything we do.
Diverse Clientele
We proudly serve various industries, including Mining and Engineering, Power, Health Services, Hospitality, City and Shire Councils, Education, Transport and Logistics, and Security Operations. Our specialisation in professional development for supervisory and operational management, training, and assessment makes us a trusted partner across these sectors.
Customer Value
Our commitment to delivering customer value is reflected in our attention to client needs, competitive pricing, flexible delivery and assessment methods, and high success rates. We strive to create cost-effective, industry-relevant learning pathways that offer tangible benefits to our customers.
Return on Investment
Training Worx Australia’s value proposition is rooted in ensuring a solid return on investment. We focus on applying learning in the workplace to improve productivity, efficiency, and individual and organisational management, making our training programs a valuable asset for any business.
Competitive Advantage
Our competitive edge lies in our ability to customise training and assessment to fit our client’s needs. This tailored approach not only distinguishes us from the competition but also ensures that our clients receive the most relevant and practical training solutions available.
Our People
Explanation: Our people are the foundation of our success. We prioritise the well-being, development, and satisfaction of our employees, trainers, and assessors. By fostering a positive work environment, encouraging professional growth, and valuing contributions, we create a strong, motivated team that is dedicated to delivering exceptional training services.
The Impact We Desire: Focusing on people ensures that as the RTO expands, it attracts and retains top talent. Happy, well-supported employees are more engaged, leading to higher productivity and better client outcomes. This commitment to our people creates a culture of loyalty and dedication, driving the overall growth and success of the organisation.
Efficiency
Explanation: Efficiency involves optimising our processes, resources, and time management to deliver the highest-quality services with minimal waste. It’s about working smarter, not harder, and continuously seeking ways to improve operations.
The Impact We Desire: As Training Worx Australia grows, maintaining efficiency allows the organisation to scale effectively. Streamlined processes reduce costs, increase output, and improve service delivery, ensuring that the RTO can meet increasing demand without compromising quality. This efficiency supports sustainable growth and enhances the ability to compete in the market.
Competency
Explanation: Competency is the expertise, skills, and knowledge that our team members bring to their roles. It ensures that we deliver training that is not only compliant with industry standards but also highly effective and relevant to the needs of our clients. We are committed to always maintaining 100% compliance with all regulatory requirements, ensuring that our practices meet the highest standards at all times.
The Impact We Desire: As the RTO expands, maintaining high competency levels across the team ensures that training programs remain of the highest standard. This competence fosters trust with clients and regulatory bodies, enhancing the RTO’s reputation and attracting more business. It also enables the RTO to adapt confidently to new challenges and emerging industry trends, all while ensuring unwavering compliance.
Respect
Explanation: Respect involves treating everyone—clients, employees, and partners—with dignity, fairness, and consideration. It’s about creating an inclusive environment where diverse perspectives are valued, and open communication is encouraged.
The Impact We Desire: Respect ensures all stakeholders feel valued and heard in a growing RTO. This value fosters a positive working environment, enhances collaboration, and builds long-lasting client relationships. Respect also supports ethical business practices, essential for maintaining a positive public image and fulfilling regulatory obligations.
Empathy
Explanation: Empathy is the ability to understand and share the feelings of others. It’s about putting ourselves in the shoes of our clients and colleagues to better understand their needs, challenges, and goals.
The Impact We Desire: Empathy allows an RTO in Australia to develop more personalised and effective training solutions. Understanding clients’ needs leads to better service delivery and higher client satisfaction. Empathy within the team also strengthens internal relationships and promotes a supportive workplace culture, which is critical as the organisation grows.
Genuineness
Explanation: Genuineness is about being authentic, transparent, and honest in all interactions. It’s about staying true to our mission and values and building trust through integrity and sincerity.
The Impact We Desire: Maintaining genuineness helps build a strong, trustworthy brand as the RTO grows. Clients are likelier to engage with and recommend a business they perceive as honest and authentic. Genuineness also fosters a culture of openness and accountability within the organisation, which is essential for long-term success and resilience in facing challenges.
By embedding these core values into every aspect of the business, Training Worx Australia strengthens its foundation for growth. It ensures it remains a leader in delivering high-quality, industry-relevant training solutions. These values come to life through all team members’ actions and decisions, shaping the RTO’s future and its impact on the industry.
Learn about our points of difference and why people choose us
Tailored, In-House Designed Courses
At Training Worx Australia, our courses are not just off-the-shelf programs—they’re meticulously crafted in-house by industry experts.
Personalised, Results-Focused Training
We prioritise one-on-one and small-group training sessions designed to be efficient yet deeply impactful.
Expertise and Experience
Our courses are designed to elevate your skills and help your organization thrive in today’s competitive environment.
Meet Our
Skilled Team
John Potter
Chief Executive Officer
As co-founder of Training Worx Australia, John Potter brings over 45 years of experience in education. He focuses on providing strategic direction and mentorship to Managing Director Shaun Caratozzolo and the team, ensuring the company’s success. John’s leadership continues to drive growth and development within the organisation.
Shaun Caratozzolo
Managing Director
With over 25 years of leadership and business development experience, Shaun Caratozzolo now leads the day-to-day operations at Training Worx Australia. Specialising in leadership training, communication, and strategy, Shaun works closely with CEO John Potter to build and support the team, ensuring the company’s continued success in vocational education.
Jennifer Robertson
Chief of Staff
With over 20 years of experience in customer service, team leadership, and business operations, Jennifer Robertson is a key leader at Training Worx Australia. Known for her exceptional people management and ability to create flawless customer experiences, Jennifer drives growth and fosters collaboration within the Training Worx team.
Mark Pascoe
Senior Trainer & Assessor
With over 30 years of experience in education and RTO management, Mark Pascoe is a seasoned Senior Trainer and Compliance Specialist at Training Worx Australia. Known for his keen attention to detail, Mark ensures the company remains fully compliant and leads the design of training programs, making the difficult easy for both learners and staff.
Joshua Smith
Trainer & Assessor
Josh brings a wealth of experience and a passion for people to his role as a Trainer and Assessor specialising in safety. As the company’s safety expert, Josh’s career spans teaching, real estate, law enforcement, and safety advising in the mining industry. His elite training skills make him a standout in his field, ensuring safe and productive environments for all.
Jacinta Nix
Trainer & Assessor
Jacinta brings unmatched experience and industry knowledge. With a strong education and vocational training background, she creates high-quality programs and ensures compliance with industry standards. As a compliance expert, Jacinta drives continuous improvement and is passionate about supporting growth for both the team and the client.
Matthew Hillhouse
Assistant to the Chief of Staff
Matthew Hillhouse brings extensive customer service leadership and business development experience to Training Worx Australia. Known for his attention to detail, strong IT skills, and work ethic, he supports Chief of Staff Jennifer Robertson. Matt is completing his TAE40122 Certificate IV and plans to expand into training and assessment, making him a vital part of the team’s success.
Why Choose
Training Worx?
As Western Australia’s premier training and assessment company, we specialise in delivering top-tier programs, including TAE40122, BSB41419, BSB50420, and BSB40120. Our unique approach focuses on personalised, one-on-one and small group training; we ensure that every learner not only meets but exceeds their goals. With a team that’s second to none, we’re here to guarantee your success. At Training Worx Australia, we truly Make the Difficult Easy.
Designed by Us
At Training Worx Australia, our courses are not just off-the-shelf programs—they’re meticulously crafted in-house by industry experts. We tailor each course to align with your company’s mission, values, and specific needs, ensuring a training experience that feels purpose-built just for you. Whether it’s our accredited qualifications or bespoke non-accredited services, our focus is on delivering directly relevant and impactful training.
Delivered to You
We prioritise one-on-one and small-group training sessions designed to be efficient yet deeply impactful. Our approach ensures that the knowledge gained isn’t just theoretical—it’s immediately applicable to your work. By working around your schedule and integrating training seamlessly into your daily life, we make sure that learning is something you look forward to, not just another task on your to-do list. Your success is our mission, and we won’t stop until your goals are achieved.
Results Focused
With over two decades of experience, the Training Worx Australia team is your trusted partner in professional development. Our courses are designed to deliver content and achieve actual, impactful results. We focus on solving problems and making a difference, ensuring that the skills you gain are immediately applicable and transformative. Whether you’re pursuing qualifications in training and assessment, work health and safety, or business and leadership, our programs are tailored to elevate your abilities and help your organisation thrive in today’s competitive environment. Your goal becomes our goal.
